Legal
PRIVACY POLICY
Last updated: March 7, 2026
MYCOLORNY INC. ("MYCOLOR," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, applications, and related services (collectively, the "Services").
Company Information
MYCOLORNY INC.
303 5th Ave RM1604
New York, NY 10016
Email: info@mycolorny.com
1. Information We Collect
We may collect the following types of information when you use our Services:
Account Information
Name or nickname
Email address
Login credentials
User Content
Selfie images or other uploaded photos
Style preferences and profile inputs
Personal color analysis results
Payment Information
Payments are processed by third-party payment processors such as Stripe. We do not store full credit card details. We may receive limited billing information necessary to confirm transactions and manage subscriptions.
Usage Information
Interactions with chatbot features
Saved Aura chat history and tool execution context
Use of try-on tools and styling features
Viewing of style inspiration content
Subscription activity
Technical Information
IP address
Browser type
Device type
Operating system
General usage logs
2. How We Use Your Information
We use collected information to:
Create and manage user accounts
Provide personal color analysis and styling services
Generate AI-powered recommendations and chatbot responses
Enable virtual try-on features
Process payments and manage subscriptions
Improve our Services and user experience
Prevent fraud, abuse, and unauthorized access
Communicate with users about account updates, billing, or support
Comply with legal obligations
3. Uploaded Images and User Content
If you upload images such as selfies, they are used solely to provide features such as virtual try-on, color analysis, and styling recommendations.
If you use Aura chatbot features, we may store conversation history, tool outputs, and limited execution metadata so you can resume conversations and we can operate, secure, and improve the service.
We do not sell user images or personal photos.
4. Sharing of Information
We do not sell personal information.
We may share limited data with trusted service providers that help us operate our Services, including:
Payment processors (such as Stripe)
Cloud hosting providers
Analytics and monitoring providers
AI service providers used to deliver chatbot or styling features
These providers may access data only as necessary to perform services on our behalf.
5. Data Retention
We retain personal information only as long as necessary to provide our Services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Aura chat history is retained for a limited operational period and may be deleted earlier if you clear it from the Aura page.
We may also remove older Aura chat records through scheduled retention cleanup.
If your account is permanently deleted, associated Aura chat logs and related records are deleted through our account deletion process.
Users may request deletion of their personal information by contacting us.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
7. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of personal information
Clear saved Aura chat history from the Aura page
Restrict certain data processing activities
To exercise these rights, contact us at:
info@mycolorny.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.
10. Contact Information
MYCOLORNY INC.
303 5th Ave RM1604
New York, NY 10016
Email: info@mycolorny.com